Visit us

WALKING

We’re located in Chatham town centre, just off the High Street, next to Sun Pier overlooking the river, alongside B&M (what used to be Staples). We have two main entrances on the ground floor in the yellow corner and directly above that via the balcony on the the 1st floor.

DRIVING

Please use our full address and postcode: Sun Pier House, Medway Street, Chatham, ME4 4HF or our what3words: ///keys.enable.prep.

The nearest public car park is St Johns in Chatham town centre, a 4 minute walk away.

PUBLIC TRANSPORT

Train – The nearest train station is Chatham which is a 5 minute walk away. Alternatively, Rochester train station is a 15 minute walk away.

Bus – We are within a 3 minute walk from Chatham bus station, offering bus routes all over Medway and beyond.

PARKING

We have a ANPR pay ‘n’ display car park on-site with multiple signs and instructions around the car park. The parking machine accepts:

• Cash
• Contactless payment
• Phone and Pay app: site code 4915
• Phone and Pay phone 0141 404 0000: site code 4915

Current Charges (Feb 2024)

• 1 Hour – £1
• 2-3 Hours – £3
• 4-5 Hours – £5
• Day rate (7am – 7pm) £6
• Night rate (7pm – 7am) £3

Please be aware that our car park is an ANPR (Automatic Number Plate Recognition) car park managed by Creative Car Park which means they record the license plate of every vehicle that enters our site.

You must purchase a ticket within 30 mins of arriving in the car park to avoid being issued a parking charge.

You can extend your car parking duration via the Phone and Pay app or telephone service.

If you are issued a fine please follow the instructions via the PCN (Penalty Charge Notice) visit www.ce-service.co.uk/how-to-pay/ or call 0115 8225020.

Appeals must be submitted online within 28 days of the Parking Charge Notice issue date. Please include all evidence to be relied on in support of your appeal.

Please note PCN’s are managed by Creative Car Park and not Sun Pier House